Delete Your Account
This page explains how to permanently delete your Hom-I account and data, and exactly what gets removed when you do. You do not need to install the app or sign in to read this page.
How to delete your account
You can delete your account yourself, at any time, from either the app or the web:
- In the Hom-I app: go to Settings → Account, then scroll to the Danger Zone and tap Delete account. Confirm with your password.
- On the web: sign in at app.hom-i.net, open Settings → Account, then scroll to the Danger Zone and click Delete account. Confirm with your password.
Account deletion is immediate and permanent once confirmed. There is no way to recover an account after it has been deleted.
What gets deleted
Deleting your account permanently removes:
- Your account and profile information
- Calendar events
- To-do lists and tasks
- Meal plans
- Recipes
- Grocery lists
- Notes
- Memories and uploaded images
- Credentials for any connected calendar or task provider (e.g. Google, iCloud, Outlook, Microsoft To Do)
Deleting a household owner's account
If you are the owner of a Hom-I household, deleting your account also permanently deletes every member account in that household and all of their data listed above. This cannot be undone, so the app and web app both show you the full list of affected member accounts and require you to re-enter your password before the deletion proceeds.
If you are a household member rather than the owner, deleting your own account removes only your account and your own data; the rest of the household is unaffected.
App Store and Google Play subscriptions
If you subscribed to Hom-I through the Apple App Store or Google Play, deleting your Hom-I account does not cancel that subscription. Apple and Google manage those subscriptions and payments directly, and we have no ability to cancel them on your behalf. To stop being billed, you must cancel the subscription yourself in your Apple ID or Google Play account settings before or after deleting your Hom-I account.
If you subscribed directly through our website (Stripe), your subscription is canceled automatically as part of account deletion.
Need help?
If you can't access your account (for example, you've lost access to your email or password) and need it deleted, email us at support@hom-i.net from the email address on the account and we will verify and process the deletion for you.